Terms and Conditions
Welcome to www.labmal.com Website (the “Site”). These Terms and Conditions apply to the Use of this Website and the Ordering, purchase, fulfilment and delivery of Products from Next Gene Scientific Sdn Bhd (826253-T). Please read the Terms and Conditions carefully before placing Your Order. These Terms and Conditions contain important information about the Ordering, processing, fulfilment and delivery of goods, including limitations of liability.
By accessing the site, You confirm Your understanding of the Terms and Conditions. If You do not agree to these Terms and Conditions of Use, You may not access this Website. The site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of Use at any time. Changes will be effective when posted on the site without any notification. Please check these Terms and Conditions of Use regularly for updates. Your continued Use of the site following the posting of changes to these Terms and Conditions of Use constitutes your acceptance of those changes.
Terms and Conditions of Sale
These Terms and Conditions constitute a contract between the customer (You) and Next Gene Scientific Sdn Bhd, the distributor and operator of LabMal.com.
This Website is operated by Next Gene Scientific Sdn Bhd. Throughout the site, the terms “we”, “Us” and “our” refer to Next Gene Scientific Sdn Bhd, i.e. LabMal. All information, tools and services available from this site to You, the User or customer, conditioned upon Your acceptance of all terms, conditions, policies and notices stated here. “You” or “Your” means the person who accepts these Terms and Conditions, by Using this Website and associated software, networks and processes, including the purchase of products or services through the Website.
By browsing the Website or placing an Order, You agree to these Terms and Conditions as set out below, which constitutes a legally binding agreement between Us and You for the supply of products or services. The agreement cannot be varied unless we agree to vary it in writing or by email.
- General Conditions
You may not use our products or services for any illegal or unauthorized purpose nor may You, in the use of the service, violate any laws in Your jurisdiction (including but not limited to copyright laws).
- Price Modification/ Changes
Prices displayed on the Website are subject to change without prior notice. We reserve the right at any time to modify or discontinue the products or services (or any part or content thereof) without notice at any time.
We shall not be liable to You or to any third-party for any modification, price change, suspension or discontinuance of the products or services. All prices listed on the Website exclude of freight or any delivery costs. Freight/ Delivery Costs will be showed separately on an Order.
We have done our best effort to display as accurately as possible the colors and images of our products that appear on the Website. We cannot guarantee that Your computer monitor’s display of any color will be accurate.
Specifications of products or services described on the Website are subject to change without notice. We are not responsible if information made available on Website is not accurate, complete or current. The material on Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at Your own risk.
- Orders and Payment
LabMal reserve the right to refuse any Order You place with Us. We may in our sole discretion, limit or cancel quantities purchased per person or per Order. Which include Orders placed under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an Order, we may attempt to notify You by contacting the e-mail and/or billing address and/or contact number provided at the time the Order was made. We reserve the right to limit or prohibit Orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
LabMal reserve the right to refuse any Order outside Malaysia territory for Thermo Microbiology and New England Biolabs products. In the event that Orders placed by You without knowing this limitation or due to system or human error, we shall notify You by contacting the e-mail and/or billing address and/or contact number provided at the time the Order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made at LabMal. You agree to update Your account and other information, including Your email address, contact number and credit card numbers and expiration dates, so that we can complete Your transactions and contact You as needed. LabMal does not responsible for any incorrect or incomplete delivery address for Your Order, we will charge a redelivery fee for each subsequent delivery attempt. If product damage due to incorrect or incomplete delivery address for Your Order, LabMal does not responsible for delivering a replacement or any refund.
Once Orders have been placed and received by LabMal, an Order confirmation to customer designated e-mail address. Payment shall be processed upon confirmation of Order. LabMal shall receive all payment before dispatching products or services. In the event of a cancelled Order by Us, funds paid in relation to that Order shall be refunded in full. Customer will be provided with e-mail confirmation of the cancellation and refund.
LabMal does not accept any responsibility for Orders that are declined/ rejected, delayed or not accepted due to disruptions with internet connections. LabMal requires prepayment before placing Orders upon our supplies or dispatching goods. Items will not be ordered until receipt of payment has been received.
- Deliveries And Ownership of The Products or Services
Delivery policy :
For all products with 6 months shelf life we will ship products with at least 3 months left
For all products with 12 months shelf life we will ship products with at least 6 months left
For all products with 18 months shelf life we will ship products with at least 9 months left
For all products with 24 months shelf life we will ship products with at least 9 months left.
LabMal try to ensure that all products are delivered in a timely and good condition manner. However, there is a possible that shipping and other external factors beyond our control that may result in delays. LabMal does not liable for any loss or damage suffered by anyone as a result of any such delays. You will receive a notification through e-mail with the shipping tracking number via the e-mail address designated in their Order.
LabMal will not deliver products to PO Box addresses. LabMal reserves the right not to ship to remote or rural locations.
LabMal is not responsible for the delivery time of Products. Once products have been dispatched, it is Your responsibility to liaise with the courier designated by LabMal (or Your own courier/freight forwarder) in relation to date and time of delivery. LabMal shall not be liable to any inaccurate information of delivery date and time. You shall responsible for any import permit or regulatory documentation needed according to Your country’s legal and regulatory framework.
- Product Warranty
We do not warrant that the results that may be obtained from the use of the products or services will be accurate or reliable. You agree that from time to time we may remove or cancel the products or services under indefinite backorder status at any time without notification to customer.
To the extent permitted by law we will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise; and our maximum aggregate liability for any products or services supplied to You whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by You to Us in respect of the products or services in question.
You agree to indemnify, defend, and hold harmless Next Gene Scientific Sdn Bhd and its subsidiaries, affiliates and divisions, and its or their respective successors, assigns, officers, directors, shareholders, subcontractors, agents, suppliers, employees and representatives (each, “Affiliates”) from and against any claims, losses, damages, liabilities, causes of action, suits, costs, and expenses, including all reasonable attorneys’ fees, incurred by LabMal or such Affiliates arising out of a Third Party claim relating to any breach by You of these Terms and Conditions. You agree further to indemnify, defend, and hold harmless LabMal and its Affiliates from and against any claims, losses, damages, liabilities, causes of action, suits, costs, and expenses, including all reasonable attorneys’ fees, incurred by LabMal or such Affiliates and arising out of these Terms and Conditions, including without limitation, claims from any of Third Party, any governmental agency located within or exercising jurisdiction within the Malaysia, or any other Third Party for Your violation of any law or any duty owed to any Third Party.
- Intellectual Property/ Copyright
All Intellectual Property in any material on the Website is the property of Next Gene Scientific Sdn Bhd. Unless expressly authorized under these Terms and Conditions or otherwise, You may not copy, reproduce, adapt, modify, display, perform or distribute any material or any part of any material.
We reserves the right at our sole discretion to make change, replace or update to the LabMal Website of these Terms and Conditions without notice. You can review the most current version of the Terms of Service at any time at this page. It is Your responsibility to check our Website periodically for changes. Your continued Use of or access to our Website following the posting of any changes to these Terms of Conditions constitutes acceptance of those changes.
Any provision of these Terms and Conditions that is void or unenforceable may be severed from these Terms and Conditions without affecting the enforceability of other provisions. These LabMal Terms and Conditions are governed by and must be construed according to the law of Malaysia, and the parties submit to the jurisdiction of the courts in that State. No Next Gene Scientific Sdn Bhd, i.e. LabMal, employee or agent has the authority to vary any of the Terms and Conditions governing any sale.
In regard to Order, certain duties and taxes may be levied by the destination country to Your LabMal Products will be delivered. You will be the importer of record for the purpose of customs and border processing. As the importer of the LabMal Products, You agree that You are liable to pay such duties and taxes with respect to the LabMal Products to the relevant authority in addition to Your payment to Us under these Terms and Conditions above. It is Your responsibility to determine whether any such taxes apply in Your destination country for delivery or the country from which the LabMal Products are shipped.
You agree that neither LabMal nor Next Gene Scientific Sdn Bhd is liable to You with respect to any loss, damage, cost, expense or injury You incur as a result Your obligation to pay taxes in a particular jurisdiction.
Questions about the Terms and Conditions should be sent to us at [email protected].